Why we exist
Many IT companies sell their services in tiers, save security and documentation for the premium plans, and use long contracts to keep clients.
You get one plan with everything, a price posted on our website and a 15-minute response guarantee. You own your documentation from day one, and you choose month-to-month or a 12-month term.
We built CloudByte for businesses that want to see how their IT is doing, know the price in advance and keep their own documentation.
What we refuse to do
Month-to-month costs the same each month. A 12-month term adds free setup and migration and a locked price, and you can still leave in the first 90 days without paying for the rest of the term.
Security monitoring, compliance help and documentation are included for every client. There is no premium plan.
Every procedure, setting, network diagram and policy is yours from the day it's written. If you leave, you take all of it with you.
If attackers get past security we manage, our recovery work is included. If an auditor flags a setting we manage, we fix it at no extra cost.
You get a live dashboard with response times, security findings and update status. You see the same numbers we do.
On a 12-month agreement, your price is locked for the full term. On month-to-month, we give 60 days' notice before any price change.
Who we serve
Both get the same federally audited (FedRAMP) tools and the same documented process.
Law firms, healthcare providers, professional services firms and other companies that handle sensitive client data.
Defense contractors working toward CMMC, NIST 800-171, ITAR and DFARS requirements. We run their IT and GCC High environments, and our partner Atomus runs their security and compliance program.
Who we're not for
If you want to skip security to save money, we're not a fit. Security is part of every plan, and we don't sell IT without it.
If you want changes made with no documentation or process, we're not a fit. We document every change and follow a change process. It takes a little longer, and we don't skip it.
If you see security as a checkbox, we'll disagree often. We'll push back when a request adds risk, we'll require two-step sign-in for everyone, and we'll tell you about gaps even when the news is unwelcome.
Credentials
We resell Microsoft licenses, including Business Premium, Azure, GCC and GCC High.
Approved U.S. Government vendor. Active entity registration for federal, state, and local contract eligibility.
Commercial and Government Entity code assigned by DLA. Required for defense contracting and government procurement.
Virginia Small, Women-owned, and Minority-owned business certification. State and local procurement eligibility.
Atomus runs security and compliance for our defense clients: SSPs, security monitoring, incident response and assessment preparation. We run the IT.
Headquartered in the Washington, D.C. metro area. We serve clients nationwide.
Tell us about your setup and what isn't working. We'll tell you whether we're a good fit.