Open OperationsAuthorized U.S. Government Vendor

Your MSP should have to earn your money every quarter.

Uptime guaranteed — or you pay less

Managed IT, cybersecurity, and compliance for commercial businesses and the Defense Industrial Base. One service level. Outcome guarantees we stand behind. Verified live, not in a quarterly PDF.

[01]

Outcome guarantees

Three promises we stand behind

Most MSPs guarantee effort. We guarantee outcomes — and put money behind them.

guaranteed

Uptime

99.9%during business hours

Miss it → automatic 10% credit. No forms, no dispute. Applied via Aurelius.

If we miss →
guaranteed

Security

Coveredbreach on managed controls

IR and remediation included at no additional cost. No surprise SOW.

If we miss →
guaranteed

Compliance

Audit-readymanaged frameworks

Fail on our controls → remediation project free. We stand behind the outcome.

If we miss →
[02]
Microsoft
Cloud Solution Provider
SAM.GOV
Approved U.S. Government Vendor
SWaM
Small, Women & Minority Owned

Trusted to serve commercial and government leaders

Greater Sigma IncMetropolitan HealthcareDoyon Government GroupMonarch Supply CoAxta Space CorpBright Silicon TechnologiesPatriot GroupRodriguez Law FirmRiverview IndustriesRobert Vaughn Law FirmAdventure TogetherGreater Sigma IncMetropolitan HealthcareDoyon Government GroupMonarch Supply CoAxta Space CorpBright Silicon TechnologiesPatriot GroupRodriguez Law FirmRiverview IndustriesRobert Vaughn Law FirmAdventure TogetherGreater Sigma IncMetropolitan HealthcareDoyon Government GroupMonarch Supply CoAxta Space CorpBright Silicon TechnologiesPatriot GroupRodriguez Law FirmRiverview IndustriesRobert Vaughn Law FirmAdventure Together
[03]

One service level

Everything your environment needs. Nothing withheld.

Other MSPs gate capabilities behind tier upgrades. We deliver the complete operational, security, and compliance stack to every client — because half-measures don't produce the outcomes we guarantee.

24/7 Support & Operations
Unlimited remote support, monitoring, patching, alerting, and infrastructure management.
Security & Threat Response
SOC-backed detection, SIEM, EDR, zero-trust architecture, and incident response.
Compliance & Governance
CMMC, NIST 800-171, HIPAA, ITAR. Gap analysis, audit prep, and continuous posture management.
Cloud & Identity
Microsoft 365, Azure, Entra ID, conditional access, MFA, and GCC/GCC High migrations.
Endpoint & Device Management
Intune MDM, automated deployment, STIG-aligned hardening, and lifecycle management.
Strategy & Accountability
QBRs, documentation, roadmap planning, vendor management, and the Aurelius live dashboard.
99.9%
Uptime guaranteed
24/7
SOC-backed monitoring
DIB
Defense-cleared
<2wk
Onboarding
[04]

How pricing works

Your rate gets better the longer you stay — not worse.

[01]

Scale pricing

Published rates. $249/user for small teams, dropping to $189/user as you grow. No negotiation — the table is the table. Your rate decreases automatically at each threshold.

[02]

Stability credits

As your environment stabilizes — fewer tickets, higher security score, fewer incidents — you earn credits against your rate. Up to 15% off. Measured quarterly, verified in Aurelius.

[05]

Force multiplying partnerships

Enterprise-grade security, compliance, and cloud — delivered through partnerships with the platforms that matter.

Microsoft CSP
Duo Security
Huntress
Okta
Pax8
Keeper
Azure
Sentinel
Office 365
Blumira
[06]

Defense industrial base

Built for organizations that serve the mission

We partner with defense contractors navigating CMMC, NIST 800-171, and ITAR requirements. Co-managed with Atomus MSSP for complete compliance coverage — from GCC High migrations to continuous monitoring.

CMMCNIST 800-171ITARGCC HighDFARS
Credentials
SAM.GOVApproved Vendor
CAGE9TCY7
SWaMCertified
MicrosoftCloud Solution Provider
[07]

The open operations pledge

Outcome guarantees

Uptime, security, and compliance backed with automatic credits and covered remediation.

Everything included

One service level. No tiers, no upsells. The full stack, every client.

Published pricing

Scale rates posted publicly. Stability credits earned transparently. No negotiation.

Client-owned docs

Every runbook, config, and procedure belongs to you from day one.

Month-to-month

No long-term contracts. We earn your retention through performance.

30-day clean exit

Documented handoff within 30 days if you leave — or the final month is free.

[08]

Stop paying for a service that never has to prove it works.

Tell us your team size and current setup. We'll show you the guarantees in detail, your projected rate, and what Aurelius looks like on day one.