Why Aurelius exists
So we stopped treating them as support tickets and started treating them as a product problem. Aurelius is the answer.
"We have to log into 10 different portals just to get a picture of our own environment."
"We manually add up what we're spending across several platforms to track our IT budget."
"We don't actually know how many licenses we own or if they're even being used."
"Our MSP's QBR is just them reciting a PDF they put together last minute with metrics that don't mean anything to us."
"We have no idea what changes were made to our environment, when, or by whom."
"We only find out about security issues when our MSP decides to tell us — usually at the quarterly review."
How Aurelius enforces the guarantees
If endpoint availability drops below threshold, Aurelius records the event automatically. No manual SLA tracking. The credit applies because the data already exists.
SIEM findings, threat detections, and identity anomalies are logged with timestamps and response actions. If a breach occurs on managed controls, Aurelius provides the evidence chain for what was monitored, what was detected, and how it was handled.
Device compliance, identity posture, change management records, and security findings form the evidence base for any compliance assessment. Aurelius doesn't just prepare you for an audit — it is the ongoing evidence.
What your MSP gives you instead
Built, not bought
We built Aurelius from scratch because nothing on the market did what we needed it to do — give clients verifiable, real-time visibility into their own environment without filtering through our narrative first.
It integrates directly with NinjaOne, Huntress, Blumira, Microsoft Graph, Pax8, and UniFi. Every data point you see in Aurelius comes from the production systems that manage your environment — not from a spreadsheet someone updated last Tuesday.
Most MSPs would never build this because it eliminates the information asymmetry they depend on. When the client can see everything the MSP sees, the MSP has to actually be good. That's the point.
Aurelius goes live during your onboarding. By the time stabilization is complete, you have full real-time visibility into your environment. Every metric that drives your stability credits, every SLA measurement, every security finding — visible and verifiable from the moment we start working together.
Request a walkthrough of Aurelius. We'll show you what a live operations dashboard looks like with your environment's scale and complexity — and what becomes possible when you can verify every claim your MSP makes.