The stack we operate on
Click any card to see why this matters — and what your current MSP is probably running instead.
Our RMM platform operates within a FedRAMP-authorized boundary. Your devices are monitored, patched, and managed through infrastructure that meets federal security standards — not a commercial SaaS tool that hopes nobody asks about their SOC 2.
Every credential, API key, and shared secret in your environment is stored in a FedRAMP-authorized GovCloud vault with zero-knowledge encryption. Not a browser extension. Not a shared spreadsheet. Not 'we'll get to it.'
We operate natively in GCC High — not as a migration vendor who touches it occasionally, but as our operational environment. Our tooling, our documentation, our processes are built for the FedRAMP High boundary. For DIB clients, this means your enclave is managed by a team that lives in the same environment. For commercial clients, this means the operational rigor is already embedded.
Automated threat detection with pre-built response playbooks. Cloud-native SIEM that deploys in hours, not months. Every client environment is monitored — not as an upsell, as the baseline.
Managed EDR with a human SOC behind every alert. Not just detection — response. Threat analysts investigate, contain, and remediate. Huntress operates as an extension of our security operations for commercial clients.
Registered and authorized for federal, state, and local government contracts. CAGE code 9TCY7. This isn't a marketing badge — it's an active registration that requires annual renewal, representations, and certifications.
Why this matters even if you're not in defense
A FedRAMP-authorized RMM doesn't just matter for defense contractors. It means the platform that monitors and manages your devices has been independently audited for security controls, access management, incident response, and data handling. Your commercial environment benefits from the same rigor without paying a premium for it.
A credential vault with zero-knowledge encryption and FedRAMP authorization means your passwords aren't sitting in a tool that was chosen because it was free. An MSP that operates in GCC High natively builds processes that are documentation-first, evidence-minded, and audit-friendly — and those processes apply to every client, not just the regulated ones.
Head to head
The test
If they can answer all ten clearly and confidently, you might have a good MSP. If they hedge, redirect, or go quiet — you now know where the gaps are.
Is your RMM platform FedRAMP authorized?
Where are our credentials stored, and what compliance certifications does that platform hold?
Do you operate in GCC High, or do you manage our GCC High environment from a commercial tenant?
Is SIEM included in our agreement, or is it an add-on?
Who monitors EDR alerts at 2 AM on a Saturday — a person or a rule?
If we're breached through a failure in your managed controls, who pays for incident response?
Can we see our SLA metrics in real-time, or do we wait for a quarterly report?
If we leave, do we get our documentation — all of it — within 30 days?
Will our rate go down over time if our environment stabilizes?
Are you registered in SAM.GOV with an active CAGE code?
Tell us what you're running on today. We'll show you the gaps, the risks, and what operating on a government-grade stack actually looks like for your environment.