How setup fees usually work
What many IT companies do: They quote a low monthly rate to win the deal. After you sign, they find problems with the old setup and quote a cleanup project before regular service starts.
For some IT companies, these projects and later "out of scope" work are where most of the profit is.
We clean up the environment we inherit as part of setup.
The first 90 days
Free on a 12-month agreement. On month-to-month, setup is one month's fee and migrations are billed at the project price.
Transition paths
Free on a 12-month agreement for up to 100 people or devices and 2TB of files.
After onboarding
A GCC High migration or an office buildout gets a fixed quote, and the cost is spread across your monthly bill.
We quote before we start. If we underestimated the work, the extra is on us.
The project cost is split over 6 to 12 months on your regular bill.
If your requirements change mid-project, we pause and agree on a new fixed price before continuing.
Every project ends with documentation of what changed, why, how it's set up and what to watch. You own it.
Common projects: GCC High migrations, office buildouts, new firewalls, network segmentation, VPN replacement, server upgrades, fixes for new compliance requirements, and IT for mergers and acquisitions.
The first six months
Tell us where you are and where you need to be. We'll map the 90-day transition plan, confirm what's included, and show you what Aurelius looks like when it goes live.